Returns / Exchange Policy
Customer satisfaction is the top priority of HyperJam25.
If there is a defect found on the products received, customer can contact us within 3 days of product delivery, and return the product to us for a replacement of the product. Customer have to bear the associated Delivery Cost and Online Payment Fees, subject to the terms and conditions listed below:
- We offer a 3 Days Return/Exchange policy for our local customers.
- All items requested for return are required to be unused.
- Items are expected to be in the exact same condition as when you received it and is in the original packaging with all tags.
- HyperJam25 reserves the right to reject any return/defects.
- HyperJam25 reserves the right to make changes to these 3 Days Return/Exchange Terms and Conditions without notice.